Confirmations bitcoin exchange
Here we will explain what Pending status means for each type of transactions. When you send bitcoins or altcoins into your Wirex wallet, a new transaction Add Funds will appear in your account history as Pending. Pending status means that your transaction is unconfirmed in the blockchain. Wirex requires at least 1 confirmation before the deposit is completed.
If your transaction is pending for too long and still has no confirmations in the blockchain, please check this article for further steps: Why is my bitcoin transaction 'unconfirmed'?
If your transaction is confirmed, but still listed as Pending in your Wirex account, please contact our support team. Exchange transactions are not always instant. It depends on both the current blockchain and Wirex load, especially for Wirex card to BTC wallet exchange. Please wait for minutes for the transaction to complete. If your exchange is pending for more than an hour, please contact Wirex support team for further assistance.
Why is my bitcoin transaction pending? If this is the first time you sent bitcoins to the recipient, the system is waiting for you to confirm the transaction over email. Please click the link sent to your email within 1 hour or the transaction will expire. If this happens, the status will change from Pending to Expired. The system is slow.
Our system might be a bit overloaded at the time, but transactions should be completed within 15 minutes. If your Send Funds transaction is pending for more than an hour, something might have gone wrong. Please contact our support team for further assistance. Exchange Exchange transactions are not always instant.
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