Ulock key turns, won't open

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Your key should insert all the way and turn degrees smoothly. If it only turns 90 degrees or you can't insert the key all the way, take a look at the cylinder to make sure that all the discs kryptonite u lock won39t unlock aligned.

You can align the discs with a small flathead screwdriver or anything thin enough to fit in. You can also use your key by turning it back and forth to align the discs. Once you push the disc back into place, your key should insert fully and turn degrees.

You can also try using lubricationsuch as Finish Line, in the keyway to flush out any dirt or debris. If these do not work, submit a ticket with a picture of the lock and keys. It's about 18 months old and barely used. I can't see any "discs". I have a different lock, but like you, I could not see "disks", perhaps because the bike was locked in a place without proper lighting. I put a small screwdriver into the most proximal part where the key inserts and turned.

I did not need to kryptonite u lock won39t unlock anything. Once I did this my key worked again. I should have said that I turned the screwdriver and felt things move. Again, no kryptonite u lock won39t unlock force applied, and I'm not sure what I really did because I was doing this without vision.

By the way, this success still came after suffering serious frustration and inconvenience the night before when I could not unlock the bike. So I'm happy about the outcome but frustrated with the problem and Kryptonite. I have a Kryptonite New York lock that doesn't separate easily.

I got it about 8 months ago on ebay. The key inserts fully and it turns degrees but the lock does not come apart easily. I am worried about using it any more kryptonite u lock won39t unlock I don't want to lock my bike someplace and then not be able to get the lock open. My key had been sticky and would not turnbut after a few tries it would so I thought it was just wearing out until one day it just would not lock and then the key broke in the lock and cannot get it out.

It is kryptonite u lock won39t unlock Mini U lock, it's about 4 or 5 years old so I do not remember the model. I wish I read the above FAQ before it got to this point. Ive tried to get the key part out but its pretty well wedged in there. Kryptonite Support for Keyed Products Troubleshooting Articles in this section Ulock key turns, won't open Cable key jamming or stuck ULock key Jamming or Stuck Lost my keys and lock is securing my bike or powersport vehicle to an immovable object Worn out or Bent keys Key Broke in the Lock Key Not Turning Your key should insert all the way and turn degrees smoothly.

Michael Shadlen November 04, Jun Ma December 20, Sharif Rashedi May 23,

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Kryptonite is a maker of locking mechanisms for bicycles and vehicles such as motorcycles, scooters and snowmobiles. These locks are made for use in areas with varying amounts of crime, using hardened manganese steel for a high amount of security.

Many Kryptonite locks are secured using a four-digit combination, while others are opened with a key. If you have forgotten the combination or forgotten the key, Kryptonite may be able to help. If the lock does not open due to a defect, Kryptonite will replace the lock at no cost. Call Kryptonite at if you have previously registered or know your lock's key number.

This number is printed on the key itself. You may also contact Kryptonite if you forgot the combination, but previously registered it with the company. Notify the customer service agent that you have lost the key or combination. If the key is lost, a new set is sent out to you in one business day.

If you lost a previously registered combination, it may be given to you over the phone. You can also send a malfunctioning lock to this address, along with an explanation of the problem, for a free replacement lock.

All Kryptonite locks are covered by a lifetime warranty. Remove the endcap of the Bic pen by prying it off with a screwdriver, your fingernail or any other flat object.

If you cannot pry it off, you may cut off the end of the pen with a pair of scissors. The endcap is the colored part of the pen, found on the end opposite from the tip. Cut four perpendicular lines in the pen case where the endcap previously was.

This lets the pen case expand as it enters the lock. Slide the cut end of the pen firmly into the keyhole. Ensure that the pen goes in straight during this process. Hold the lock steady in one hand while holding the pen with your other hand.

Shake the lock around until a click sound is heard. This sound indicates that the lock is open. Kryptonite locks are designed to secure bikes in high-crime areas.

Step 1 Call Kryptonite at if you have previously registered or know your lock's key number. Step 2 Notify the customer service agent that you have lost the key or combination. Kryptonite -- Re-key Turnpike St. The lock is re-keyed and mailed back to you, along with a set of two new keys.

Pick the Lock With a Pen. Step 1 Remove the endcap of the Bic pen by prying it off with a screwdriver, your fingernail or any other flat object. Step 2 Remove the ink cartridge from the pen once the endcap has been pried or cut off.

Step 3 Cut four perpendicular lines in the pen case where the endcap previously was. Step 4 Slide the cut end of the pen firmly into the keyhole. Step 5 Hold the lock steady in one hand while holding the pen with your other hand.