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Most of us will be familiar with Siri, the personal assistant that lives inside your iPhone, answering questions, checking the weather, and setting your morning alarms. Now imagine Siri on a whole other level. Those of you that have recently updated your Apple devices to iOS 10 might have noticed the bot features that have been integrated into the messaging application. Bots are more accessible than ever, and can be reached without having to go at all out of your way.
In fact, you could be using them regularly without even knowing it. A bot is essentially a piece of software with which users can send and receive text-based messages. The bots read the text and form responses, and are capable of sustaining what appears to be intelligent conversation.
Unlike Siri, however, a bot should be able to converse with you as though you were talking to a real human. You might think of them as an automated form of customer service. Not only are they able to provide answers to questions, their additional intelligence means they can come up with alternatives when you need them to. Many large corporations have developed variations on the internet bot, to fulfil different services.
Depending on what the consumer is looking for, they can download bots from three separate categories: The bot would be able to answer your questions and, like any good employee, would try and sell you products from their store. Potential has been spotted for bots in other industries, too. This Kickstarter-funded toy is marketed as equal parts entertainment and educational, but it certainly leaves you wondering what bots like this have the potential to replace.
In , there were 1. Facebook pitched in and added bots to their Messenger application for mobile devices — you can access bots in Facebook Messenger by tapping on the search bar. They tell us not only that there are a huge number of people familiar and engaging with bots, but that if this is the case, bots could be bringing with them a lot of previously untapped opportunities. Ted Livingston, the founder of Kik, believes that while Kik is free, there is money to be made through bots in terms of marketing, and influencing the consumer.
From a commercial perspective, teenagers are the ideal target demographic: Bots are, when it comes down to it, just very intelligent computers. They offer the equivalent of being able to contact someone on Facebook Messenger, and have them reply straight away every single time. While bots are not yet perfectly refined, and are obviously not going to be the solution to all of our problems, they definitely come with a lot of potential.
But, at the end of the day, they are manmade pieces of technology, and are therefore by no means infallible. Since they are manmade, they can act in any way the creator wants them to — for better or worse.
You might even worry that a bot will make an incorrect purchase on your behalf, through a malfunction or misunderstanding. They theorise that bots could function as educators, replacing traditional classroom learning. They could even act as medical consultants. Whilst there might be fear driven around the possibility of losing human jobs to technology, there are definitely ways to see a positive future for bots, and their relationship with people.
Yes, there are always going to be those that trust nothing short of true, face-to-face human interaction. With further research and funding, bots could be developed for more difficult and complex situations.
An especially intelligent bot could be helpful for children with learning difficulties, or to talk to somebody struggling with their mental health. The bots are coming. Not entirely sure what a bot is? How are bots being used? Using bots to tap into the teen market In , there were 1.
What might the future of bots look like? Posted September 27th Steph is the newest member of the Jollywise family. She is part of the content team. When she's not at work she can be found reading a book or playing bass with her band.
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